In a nursery setting there are many instances when staff need to give feedback to each other or to other professionals and parents, but doing this in a constructive manner is not always easy.
Giving feedback requires good interpersonal skills and emotional sensitivity. Receiving feedback can also be a problem. When it is critical, even if it is meant to be constructive, it is hard for the receiver not to feel discomfort. There are also some people who find it difficult to receive praise.
Techniques and tools can be learned to make the feedback process easier.
The following activities can be followed during professional development sessions in your setting to help staff hone their feedback skills.
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