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'Nurseries undercover' has brought many parents to my office with praise and gratitude for our staff and the work they do. This is reflected by the happy children who attend my nursery. Our chain has a beacon award for its training and our trainees are supervised at all stages. Should F McCallum wish to visit a high-quality setting then we would gladly oblige.

Our chain has a beacon award for its training and our trainees are supervised at all stages. Should F McCallum wish to visit a high-quality setting then we would gladly oblige.

* Melissa Pollard, nursery manager, Tops Day Nurseries, Winchester

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