* The effective early years manager: five-day course exploring management skills and techniques and how to apply them. These include planning, objective-setting, questioning skills, communication, reviewing performance, influencing skills, managing stress, monitoring and control, effective meetings, leadership and time management.
* The effective deputy manager: three-day course for inexperienced deputies. Topics include the supervisor role, presentation skills, effective communication styles, identifying staff development needs, developing thinking skills and strengthening assertiveness.
* The effective room leader: one-day course for those new to this role.
Topics include motivating your team, training students, introducing a child to your room and customer care.
* Personnel management: three-day course for inexperienced managers. Topics include recruiting and selecting your staff, induction process, introduction to employment law and contracts, motivating your team and appraisals.
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