Theresa is still angry about the day her four-year-old daughter, Siri, was excluded from nursery. 'I'll never forget when I came in the door and saw two members of staff physically restraining her,' she says. 'The more they held her, the more she kicked - and she was hysterical. I didn't care about her kicking them. I didn't care about anything apart from getting Siri out of there.'
Siri had been attending the nursery at an inner-city children's centre for over a year. According to Theresa, Siri had always been 'oppositional' but, until that day, the nursery had found ways to engage her. But things suddenly changed. 'It was the last term before going to school,' explains Theresa, 'and two of Siri's best friends had already left. She found that hard and became even more oppositional.'
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