Resolving conflict among colleagues is a test of an early years manager's skills, and never more so than when the warring workers are supervisory staff.
According to a nursery manager who is currently trying to resolve such a problem, other staff soon pick up on the bad atmosphere and it makes everyone in the setting uncomfortable.
'Everybody will, at some time, have problems or concerns with someone else at work,' according to the advice booklet Managing conflict at work published by ACAS, the arbitration and conciliation service.
'An individual might feel angry or upset about a colleague. There may be:
- a clash of personalities
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