Q. A group of parents has formally complained to us about our consumables charge for funded places, which is £1 per hour. It’s the first time this has happened and I’m not sure how to respond
Charlotte White, manager and early years teacher, Repton Manor Nursery
‘I would start with checking your local authority’s provider agreement. Ensure you can charge for consumables, as some local authorities do not allow this.
‘Then check your setting’s new-starters policy. Make sure it is clear that there is a charge for consumables, what the consumables are, and if it is a compulsory or voluntary charge. Also check this is clear on your website.
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