Features

Management Queries: How to address parents talking on mobiles during handovers

Our panel discuss dealing with parent phone use at handover time. By Gabriella Jozwiak

Q: We have parents who drop off and collect their children while talking on their mobile phones, sometimes on work meetings. I find it rude, but it also makes it difficult to have a proper handover. How do other settings address this?

‘We have a policy that states if parents are collecting or dropping-off their child, they have to put their phone away.

‘On occasion I have to say: “Please can you put your phone away.” But that is getting more rare for us because we are quite hot on it. It is a safeguarding concern – people are coming into the building with a device with which they can potentially take photographs. Parents tend to keep phones in their pockets or in the car.

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