Choosing the right childcare can be a daunting and emotional experience for parents and many can be baffled by the choices on offer. As childcare providers, you are at the frontline in dealing with difficult or tricky questions from parents. Knowing what is driving their questions can help you provide the information they need to make the right choice for their child.
All families will understandably look for childcare with top-quality early learning and play opportunities in a secure and happy environment. But when parents walk into a nursery or visit a childminder, it can sometimes be really hard to judge what's on offer and whether it will suit the child - especially if they have special requirements or disabilities.
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