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Susan Moss-Thomas, nursery manager, Orchard Barns Kindergarten in Colchester, Essex 'I stress the importance of attendance at interview and that days off for coughs and sneezes are frowned upon. I feel this gives staff a sense of responsibility before they start. Our keyworker system has a positive effect on attendance because staff have responsibility for their particular children.'

'I stress the importance of attendance at interview and that days off for coughs and sneezes are frowned upon. I feel this gives staff a sense of responsibility before they start. Our keyworker system has a positive effect on attendance because staff have responsibility for their particular children.'

Sandra Hutchinson, proprietor, Primley Park Children's Nurseries in Leeds, Yorkshire

'I have introduced an incentive bonus of 50 if a staff member doesn't miss a day's work in three months, so they have a potential of earning an extra 200 a year. It is very difficult to get cover staff, and it is expensive, so this does help.

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