News

Reveal complaints to avoid traumas

Further to the news story about Ofsted's intention to make complaints about daycare providers available to parents ('Publish childcarers' history, say MPs', 31 July), I think it is crucial that parents get this information. I have had to use alternative childcare solutions as a result of the trauma my child experienced when I sent her for an induction at my local nursery.

I have had to use alternative childcare solutions as a result of the trauma my child experienced when I sent her for an induction at my local nursery.

As I was new to the area I was unable to use word of mouth, which is the best reference for childcare.

After my daughter attended the nursery for several days, she refused to be left alone with anyone. When I took her swimming she refused to be handed over to a swimming instructor, and would scream and flail her arms around.

She would not let me out of her sight and would not go to sleep at bedtime without a lot of coaxing, yet before going to the nursery she went to sleep on her own. It took almost two months for her to get back to her normal behaviour and sleep pattern. I ended up paying a legal bill of more than 1,000 for the cost of a month's nursery provision that I did not use, as well as solicitor's fees.

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