Good management involves assessing and planning for the training of individual staff, says assessor Meg Jones
We would all agree in principle that training is a vital tool in maintaining standards. The problem comes in implementing a training programme that will ensure equity for each member of staff, add to the overall skills base, give value for money and allow staffing ratios to be maintained while it takes place. It also needs planning, as an ad hoc allocation of limited training resources, given on the basis of first-come-first-served, is inefficient and can mean the less assertive members of staff lose out each time.
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