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A systematic means of gathering feedback from parents shows satisfaction with childcare provision. Karen Faux reports.

Nurseries need to correct parents' misconceptions about children moving up to school, says Sian Nisbett, nursery director of Dizzy Ducks Day Nursery, which owns three nurseries in Essex

Working parents often find it difficult to take a child home when they fall ill, but how should the nursery stand its ground, and why? Annette Rawstrone spoke to nursery managers.

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