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A systematic means of gathering feedback from parents shows satisfaction with childcare provision. Karen Faux reports.

Lynn Bryden is business and finance support officer at Sure Start Strategic Partnership Tyne & Wear (www.northtyneside.gov.uk)

As all nursery owners know, cash is the oxygen that enables a business to survive. In response to the difficult economic climate Business Link have teamed up with lenders and business representative bodies to produce a guide that aims to help owners improve their ability to raise finance.

Lynn Bryden is business and finance support officer at Sure Start Strategic Partnership Tyne & Wear (www.northtyneside.gov.uk)

Lynn Bryden is business and finance support officer at Sure Start Strategic Partnership Tyne & Wear (www.northtyneside.gov.uk)

Thoughtful professionals will abide by a set of rules for all relationships within the setting, says Catherine Rushforth.

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