Work Matters: Leadership - Key to feedback

Nursery World, 26 June 2008

Parents' demands about their child's progress can be met by an effective keyworker system, says Sarah Presswood of George Perkins Day Nursery, Birmingham.

Managing parents' expectations at nursery is a perennial challenge. These might include demands to know when their child will be taught to read or write; it may be that a parent expects a 20 minute de-brief every day of what their child has been doing. One thing that I have put in place to help us manage parental expectations is a solid keyworker system. We recognise parents as their child's first educators and as authorities on their needs and preferences. Good engagement with...

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