Work Matters: Management Focus - On good terms

Low turnover and high morale are the two factors which have helped to make the Halesfield Day Nursery Centre in Telford, Shropshire, a success. Founder Marcelle Kite believes the stability of her team is an asset to the business, which local families appreciate. 'We have parents who brought their first child to the nursery, who are now teenagers, bringing their younger siblings back to the nursery and being cared for by the same practitioners,' she says. 'It is great for parents to have that kind of...