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A parent, who is a teacher, has complained that her child isn't being 'offered the opportunity to learn to read and write' although we do all we can to encourage number and letter recognition. The other parents are happy with our pre-school unit. However, the manager is 'sick and tired' of listening to this parent complaining and wants the children to be reading and writing in our room (the three- and four-year-olds) and has given a long list of activities this parent has sent in, including getting them to write their own stories ... using 'proper writing, not scribbles'. Maybe I am...