Customer satisfaction survey for a private nursery

Nursery World, 28 June 2001

QUESTION Staff at Greenfields nursery appreciate your custom and want to continue to provide a high-quality service to you and your children. We aim to provide a first-class nursery environment where you can feel absolutely confident that your children are receiving the best possible care and learning opportunities. To help us maintain and improve our standards, please complete the following CONFIDENTIAL questionnaire. Importance to you Please rate our performance 1-5 (one is lowest) 1-5 (one is lowest) Is the nursery providing clear and regular information meeting your requirements? Do we listen ?

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