Parents make 1,600 complaints to Ofsted

By James Tweed, Nursery World, 22 November 2001

More than 1,500 complaints from parents about childcare provision have been logged by Ofsted's Early Years Directorate in its first four months of operation. Maggie Smith, chief executive of the Directorate, told the National Early Years Network's (NEYN) annual conference in London last week that since it took over the registration of all daycare in England from local authorities on 2 July, it had received around 1,600 complaints about the quality of childcare provision. She also revealed that to date the Directorate had received around 8,000 applications to register provision and that it was now overseeing 73,000 childminders, 23,000 group...

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