Why quality varies

Nursery World, 22 February 2007

My colleagues and I were furious after reading 'An insider's dim view' (Letters, 8 February).

My colleagues and I were furious after reading 'An insider's dim view' (Letters, 8 February). We have a family-run, private day nursery which has been operating for 20 years. We have never recruited agency staff because we have a bank of flexible employees who are able and keen to work extra or different hours to support their colleagues, if need be. Our ethos of caring for one another as a family extends to co-workers, managers, parents and children. I would suggest that the letter writer's...

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