Make a splash

A nanny who turned a pastime into a business explains it to Helen Kewley Several months ago I was visited by a business coach who claimed he could help me turn my nanny agency into a much bigger and more profitable company. When he had asked how long I had been running, and what were my long-, short- and medium-term projections, I realised I had obviously been lacking serious, timetabled objectives. I knew I was not likely to be on the Rich List by next year and he seemed glad to get away.