The personal touch

By Mary Evans, Nursery World, 17 March 2005

Getting involved in staff's personal problems may seem daunting, but handled well it can result in a stable, happy team, says Julie Addyman Nippers Nursery in Knaresborough, North Yorkshire, opened in 1994. Its recent glowing Ofsted report highlighted how the management and staff 'work very well as a team'. And when proprietor Julie Addyman explains how she supports staff through personal crises it comes as no surprise that her team is so strong and turnover so low.

Getting involved in staff's personal problems may seem daunting, but handled well it can result in a stable, happy team, says Julie Addyman...

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