Tested and tried

I was very interested to read the comments made by Elizabeth Elder of the Recruitment and Employment Confederation in the news story 'Agencies "fail to vet nannies"' (15 January). It is obviously disappointing for us that she believes that our methodology is not 'terribly professional and, as such, has no credibility'. Ms Elder is, of course, entitled to her view, but we believe that the simple 'Helen Test' is a great indicator of the level of professionalism of the childcare agency that is being tested. For example, if nanny agencies are failing one of the most basic requirements and not...