Management: Parents' questions - All the answers

Nursery World, 24 April 2008

How do you sell your nursery to parents when they come to visit? Susan Hay shows how to put your provision in the best light.

Preparing for a visit from a potential parent-customer is not only about making sure the nursery looks great. A nursery manager should try to anticipate the questions parents might ask beyond those that Ofsted requires of the nursery, and make sure that all staff understand the nursery's position on the issue raised. Here, based on the recently published revised edition of her Essential Nursery Management, Susan Hay suggests what these questions might be. Q: Why...

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