leapfrog employees

leapfrog employees

by: Stephy - 30-07-06 21:27

Oh my goodnes i cant believe this is still such a hot topic, i only popped on to the site to read this weeks articles. Sarah365 do i know you from work?

I am gald to see worried parents last response about Bicester nursery and i really am truely glad that things are looking up, the care the children recieved really was never an issue as the girls all care so much and work hard to look after the children it was more politics on the inside which upset me. Glad things are looking up for you and i hope this is the same for everyone.
Still pop on now and again good to hear from you.
Take care

by: girlracer

hi everyone
I have worked for the company for over a year= (leapfrog ex jigsaw)as a senior nursery nurse. I agree with a lot of what I have read, profit is most certainly put before child care. always have a shortage of nappies & wipes, that we end up going to tesco.
Toys are in need of replacement and we need alot more. scheduled refurb is 4mths late and we are being painted no cctv, keyfob or sensory room.
Art orders are bare minimum despite having to do art activities everyday in five rooms. Management turn a blind eye to problems til they get out of hand.
Short staffed(although management say not) ratio 1>3 am left quite often with 4 or 5 on my own and stuggle to get lunch and nappy cover - tea breaks forget it!.
No support or additional training for the role I have.
Paper work takes over the time we get to spend with children.
Thought would be good company to work for but am looking for something else.

leapfrog employees - 04-08-06 00:12

by: girlracer

A confidential e-mail address has been introduced for employees to air their grievances anonymously.

Can anyone tell me what this address is?

leapfrog employees - 12-08-06 13:32

by: khanegura

if you feel that way why dont you leave. Like they say is the grass greener on the other side if so let me know. But i dont think so

leapfrog employees - 12-08-06 13:34

by: khanegura

the earlier msg sent was for space.

leapfrog employees - 13-08-06 13:33

by: 106Chick

Hello girls...

I have registered on here to find plenty of other Leapfrog employees that are obviously not happy with the way Leapfrog Nurseries are working.
Let me tell you an update on my situation..
Last Thursday i was sat down in a staff meeting with all my work collegues including my deputy and manager to have a statement read out to us by our Area Manager and Roweana from HR. They are proposing to close our nursery down as from the 30th September.
Redundancy will only be given to employees over 20 and who have worked for the company over 2 years... so basically 70% of my nursery will not be getting a payout, including myself.
Our nursery (ex Jigsaw), was brought out just over 18months ago by leapfrog, who knew another Leapfrog nursery was less than a mile away! They spent no money, funding on the building, no new toys, books, batteries for the toys!!!, the girls spent there own money on packs of paper for the photocopier, laminating sheets and definately NO REFURB which we were promised 18 months ago!

Letters were sent out to parents on the Thursday and they would recieve them on the friday morning before they brought the children into nursery. Area Man told us we would basically have to stand in nursery in the morning and answer the parents questions.. even tho the majority of the girls were still in shock of being told we're lost our jobs the evening before!

There was no-one from Headoffice, no area manager..NO ONE there the following morning to be there for the parents and also for us! Complete shambles!

Transferring children to the other leapfrogs situated around is a nightmare at the moment. Parents are getting together and hoping to go to the press with this as they are not getting anywhere!

Parents are asking me and others would we send our own children to a leapfrog and TBH... No Way!

Leapfrog (i have been told by ex area Man) are in dire needs. Their finaces are completly under water and they are crying for help.

We have currently had no support from anyone from head office in BU trent. We have even been told that if we have taken too much holiday it will be taken back in pay next month!

Leapfrog.... i would honestly say after this experience is the worst company to work for ever!

leapfrog employees - 13-08-06 15:01

by: Shelli

I feel so sorry that you have had such a bad experience with the company 106Chick. I can't imagine how you all must have felt to hear that you would all be out of a job.

I have worked for the company for just over 5 years and worked my way up to BRM, and while I love my job and think the girls I work with are fantastic, I think that the company itself does not represent the staff fairly and look out for their needs.

I am fortunate enough that the nursery I work in does not encounter many of the problems bought up on this thread, but even so it is easy to see that the reason Leapfrog is such a large chain is because of all of the hard work and dedication of the staff. Its just such a shame that the big people don't recognize this and show a little gratitude.

Good luck to all of you who are losing your jobs, I hope you find yourself with employers who value their staff more and which makes you feel like you are looking forward to going to work in the morning!

Ramble over!!

leapfrog employees - 14-08-06 16:07

by: julia1

Hello

I'm a journalist looking into nightmare nurseries - and conditions for staff. Would you like to get in touch in complete confidence ? I'd love to talk to you about your experiences.
My email julia.mackenzie@virgin.net
Many thanks
Julia

leapfrog employees - 15-08-06 17:58

by: 106Chick

The management in my nursery are fantasic. I cant complain at all, just wish head office would think of our feelings a bit more!

My nursery is the best nursery iv worked in (staff happiness, children always being looked after and cared for and always smiling!) unfortunately its the way its come to an end that makes me upset.

leapfrog employees - 23-08-06 14:21

by: sparky

I was surprised to come on here and read the new comments. I myself used to work for leapfrog but i have now moved on to a different job, i did enjoy working at LF but for the sake of the children and the team. We all worked well together and although there is still the usual problems we just got on with it. Everyone had doubts over big companys and not getting things that they need - it makes you question whats going to happen next? for the future?

I feel sorry for the staff at 106chicks nursery - you are all in my thoughts and hope that you are all able to find another nursery or company to go to. Is this only happining to your nursery or is there others on the line too?

I often go down to visit my old children and staff, its lovely as the children havent forgotten you - it makes you feel good and also a little sad that your still not there. But moving on for me was the best dicission i have made.
Good luck to everyone who still works for the company, i will still pop on every now and then to see what is going on.

Sparky xx

leapfrog employees - 26-08-06 08:46

by: carrianza

leapfrog are in a mess ay. Which nurseries will they shut next? will they ever actually succeed if they can't learn to respect and look after their staff and parents.
are fees going up again? how long before parents decide that they are paying too much and not getting any benifits for it - no nappy's, no milk, no exctra curricular activities.
leapfrog sort yourself out.

leapfrog employees - 09-09-06 22:40

by: girlpower

i think that obviously the 'leapfrog way' is to make as much money as possible from the parents and give nothing back!!!!
what a good idea to put the fees back up and give nothing back in benefits to the parents, especially after the 'goodwill' of reducing the fees a while ago.
I think not!!!!!
why is leapfrog in such a mess? trying to be too big too soon, thats why.
at my nursery there has been approx about 9 staff leave in the last 2 months because they are so fed up with the company and gone where the grass is greener, they have all got jobs with better working conditions - more money, better benefits such as holidays, less hours, prospects etc.
with this many staff leaving
and children also leaving its bit empty and i cant ever see it being busy again.
another one for closure?

leapfrog employees - 10-09-06 10:21

by: scarlett

been following this topic with interest over last few months.

how much are your fees?
how much are your wages
how many holidays do you get?

just being interested.(nosey)

leapfrog employees - 10-09-06 13:51

by: children matter

Hi 106chick
I found your message quite interesting.
I am a parent from a local Leapfrog Nursery. I have to say that i disagree with your comment about not sending a child to another leapfrog. My daughter attends one of the local Leapfrogs to yourself and i am so happy with the staff there who care for her and always make us feel important. I never once doubt the standard of care my daughter receives as i am sure your parents feel the same about your nursery.
It is always hard when you have to change jobs especially under your circumstances but i don't think you should condemn all nurseries.
At the nursery where my daughter attends the Manager has been in situ for about a year and in that time the staff morale and standard of care has improved immensely.
I understand that as with all companies there are targets to hit and budgets to stick to and this does have an affect on being able to buy things.
I think it's great that you were all so dedicated to your nursery and when i look at my daughters nursery it also shows staff dedication which i feel makes a nursery individual.
You should all be proud of what you all achieved but please don't let it affect your views on other nurseries as you have to remember even though you were all Leapfrogs you all started off differently all with pro's and con's which attracted different parents and employees which doesn't make any of you right or wrong.
i wish you all well with your new jobs and for the future.

leapfrog employees - 12-09-06 07:52

by: 106Chick

Ok, you get the few nurseries which are running well and the children are happy but im sure the staff arnt happy with the COMPANY.

I worked for my nursery for 2 years and i can honestly say that the last year i have been so unhappy with the company.

I wouldnt send my child to a leapfrog no...why.... because i know that Leapfrog the COMPANY doesnt really think into the childrens needs..it thinks into the money figures. Yes its a business and it has to think of the finacial outcome of things but since i have been at my nursery we NEVER recieved help of support from central office AT ALL!

Not even with providing the children with new toys to play with! Now if it were me i would certainly be getting bored of the same sort of toys being put out over and over again!

I know what other Leapfrogs are like... not that im condemning all nurseries but the ones that i have personally seen. I have been to a few briefly which are nice and ok.. have done well for themselves but then you visit a few which makes you wonder what has my nursery done so wrong to be closing instead of this one...as you have to keep telling yourself its just money to them!

When the parents walk in, in the mornings im sure the staff would agree, an automatic caring self comes out and you get on and care for the children... behind close doors however, people would agree Leapfrog have bitten off more than they can chew and as a result ARE losing customers and Staff.

I luckily am coming out of Childcare in October... why... because for the amount of responsibilty and the £600 a month (based on a 40 hour week!!!!!)its not worth it!

A different company has already offered me more than double my salary!

Im glad your daughter is happy and you are happy with your nursery! Just glad you didnt have to go though what my parents are having to go through now.

What nursery is your daughter at btw?

leapfrog employees - 12-09-06 12:17

by: rohan

You are so right 106Chick! Some people cannot see the difference between the staff at Leapfrog and the company itself. Sometimes parents think that the company is good because their children are cared for. Dear parents, you are happy and trust the adults who are looking after your little ones. Should we mention how happy children are when they go to nursery?Nobody is moaning about that. To me, what Leapfrog employees have been moaning about is the lack of care that the COMPANY has for both the children and the staff, as it is the NN or NA who is the direct responsible for the child. I have seen girls spending their own money in toys, cleaning supplies, etc. and worrying about the quality of care they are giving. On the other hand, I would like to know if the biggest worry at head office is designing a new Leapfrog daily sheet or making sure that all the girls are wearing navy blue socks.

leapfrog employees - 13-09-06 11:25

by: sexy gal

u know y rohan coz the company is joke joke and nuthin but joke,

leapfrog employees - 13-09-06 22:10

by: girlpower

i would have to agree with you all 106chick, rohan and sexy gal. the children and staff dont matter any more, stupid little things that are irrelevant seem to matter more than anything.
can we agree that leapfrog tried to be too clever and too big to start with by taking over so many nurseries at once

leapfrog employees - 26-09-06 22:53

by: girlpower

there has been about 11 people leave my nursery since about the end of july.
they have all gone onto better things, so the grass is greener on the other side!!
the interesting thing is that not one of them has been replaced. doesnt look good does it?

leapfrog employees - 27-09-06 17:43

by: scarlett

were you VERY overstaffed then?????
or are you now VERY understaffed???

leapfrog employees - 27-09-06 18:05

by: sexy gal

wonder y that is take 1 guess!

leapfrog employees - 27-09-06 18:06

by: sexy gal

106 chick do are we from the same nursery?

leapfrog employees - 27-09-06 23:36

by: girlpower

hi scarlett, we r within ratios but more and more children r leaving because their favourite staff members have left, so we will be overstaffed again.

leapfrog employees - 28-09-06 07:34

by: scarlett

its a vicious circle then..
feel sorry for you and children.
turnover of staff is not good for staff morale or the continuity of care for children.

leapfrog employees - 28-09-06 19:07

by: girlpower

hi scarlett, wot u say is true, but everyone who left has bettered themselves with either more money , more holidays, less working hours or even moving from the area all together. they wud be stupid to turn down better opportunities than leapfrog can offer.

leapfrog employees - 29-09-06 09:35

by: scarlett

i agree.

leapfrog employees - 29-09-06 22:49

by: 106Chick

Sexy Gal- are you in Wiltshire? Or are you one of the other 4 nurseries?

leapfrog employees - 29-09-06 22:51

by: 106Chick

Just to let you alls know... last day was today! Thank god im not working for Leapfrog anymore!

What a joke! Now Simon Cashmores (MD) gone.. think that says it all!

Very very tearful day, cried me last tears out..

leapfrog employees - 29-09-06 23:23

by: girlpower

why did simon cashmore leave?
i was led to believe by my area manager he would make a difference, unfortunately she didnt say if the difference would be for the better or worse. i think we all know the answer to that one!!!!!!!!!!!

leapfrog employees - 30-09-06 19:51

by: carrianza

prob left as realised the company was going no where excepted bust

leapfrog employees - 16-10-06 19:52

by: sexy gal

its going bust(the company)

leapfrog employees - 17-10-06 18:32

by: rohan

Dear Wise bird,
You are really lucky you got a letter tanking you for your hard work. I left 8 months ago and still waiting for it! I didn't even know it existed! I have asked several times for a ref. letter but surprise! they will only write a reference if a prospective employer makes a request. Sad, very sad.

leapfrog employees - 17-10-06 20:05

by: girlpower

unfortunately the only ref letter u get from them, is a bog standard letter from someone who has never met u, or knows how hard u work, or how u r with children, parents and other staff.
from the ref letters ive seen they r less than 1/2 page long with their stupid logo taking up most of it.
so if anybody was expecting a good ref, forget it!!
they r already on their pc and they just change ur name and job title, thats all.

leapfrog employees - 30-10-06 22:05

by: 106Chick

Ah well.. lets all come to this one and only conclusion..

Leapfrog is ****e! (IMO):D:D:D:D Ha ha!

(This is the opinion of me only and based on my experiences with the company)

leapfrog employees - 01-11-06 13:39

by: 106Chick

I hated the company the first month i started working for them. The children is the reason i stayed. (And the fact that i was buying a new house at the time and couldnt afford to quit).

I hate the company because of the way theyve treated us over pretty much everything but especially the ending. If you were being closed down you would know what i meant.

leapfrog employees - 10-11-06 18:44

by: topchick123

u bunch of moanin winghers, why donna u get off your big backsides and go getta anover job rather than keep moanin about leapfrog, i like workin here, go geta life

leapfrog employees - 10-11-06 19:31

by: girlpower

i have left and got another job; better pay at £9 per hour, less hours and more holidays!!!!
so topchick123 i have now got a better life and i am much happier working for a company that puts its staff first and values them, rather than a loser company who couldnt give a **** about staff, children and parents only profits.
i think youll find that u r in a minority topchick123.

leapfrog employees - 11-11-06 20:12

by: 106Chick

Agree with above. I now earn 12k MORE a year than at Leapfrog, am only doing 35hr week AND i get 30days holiday!( And the main thing is im not getting treated like crap!)

Sun is shining over here! :D

leapfrog employees - 12-11-06 10:33

by: 106Chick

Yea... and at least its free! :D:D

leapfrog employees - 13-11-06 17:21

by: topchick123

sick and tired of readin all this rubbish, why dont you all just shut up, get another job if you dont like it and go get a life, leave leapfrog alone and let us enjoy workin here, u bunch of losers

leapfrog employees - 13-11-06 17:23

by: topchick123

ps 'i've been here' - talk about my english, there are stacks of apostrophies missing from your comments - and you talk about my english!

leapfrog employees - 13-11-06 19:28

by: girlpower

well said 'ive been here' !!
just wait until they close down more leapfrog nurseries, then we'll see how many happy little froggies there are.

leapfrog employees - 15-11-06 14:37

by: topchick123

ohhh what a great woman u r 'ive been here', how big of u. All i'll say is leave us who are happy to get on with it, and stop slaggin me and my company off, why dont you all get on wif ur lives and put it behind u

leapfrog employees - 15-11-06 22:12

by: space

Well, I haven't been on this website for a long time,but I feel that people really do need to face the truth about the comapny and now matter what people say on here they should not take it to heart. At the end of the day its how people are feeling at that moment of time.

I would say TOPCHICK to look back at some of the original emails on this forum and you will notice that nothing changes!


Good Bless xx

leapfrog employees - 15-11-06 22:14

by: space

All you little frogs I hope you manage to find happiness. Bless you all XXXX

leapfrog employees - 02-01-07 16:42

by: girlpower

happy new year to all u froggies out there!
make ur new new years resolution for 2007 to get another job and leave the company.
that was my resolution for last year and i achieved it so wishes can come true

leapfrog employees - 19-01-07 15:04

by: tanyabbc

I've been reading this thread and it looks like the real problems date back to the summer of 2005 and early 2006. Would you say that things have changed and Leapfrog is much better now or do the same old problems still exist?
Please post or email me direct on tanya.freedman@bbc.co.uk

leapfrog employees - 19-01-07 20:27

by: space

Tanya, I'm hapy to tell you about the experience I had working for LEAPFROG but I would like to see some policies first so I know who you are and you 100% work for the BBC.

leapfrog employees - 22-01-07 10:27

by: tanyabbc

Hi Space,

If you email me on my bbc address I will write back to you with more details.

You can see from my email address that I do work for the BBC and just to let you know that I spoke to Liz Roberts (editor Nursery World) at length before I posted anything here, and also that I asked her permission to post.

It's worth stating 2 things. The first is that our lawyers are scrupulous and we cannot use any information without your written permission and the second is that because this is television any information/experiences that you share with me on email or over the phone can only be used as background information, to put anything on screen we actually need to be filming and we are not even close to that stage yet.

But send me an email and I'll respond with more info.

Tanya

leapfrog employees - 26-02-07 22:16

by: 106Chick

Well guys....iv been out of the company for all 5 months now and i cant describe how happy i am!

Leapfrog treated me like crap for just under 2 years. Like most working women who have family lives to think about aswell, i was stuck in a crap job, in a crap company working for crap money. I hated getting up in the mornings, i hated walking in through the doors, i hated putting my bag in my locker knowing it was another day to go through. I hated putting on a smile to all the parents when they dropped their most precious posession off and pretending i was happy to be there when deep down i was thinking to myself, what excuse can i make up to go home or 'act ill today so i can call in sick tommorow' type feeling!

For everyone still working for Leapfrog... good on you.. you are obviously have a lucky nursery where you are happy... the unhappy ones out there will know what i mean! lol

Keep in touch girlies!

Luv me xxx

leapfrog employees - 06-03-07 21:21

by: redundant

Hi

I have been reading this since my nursery closed down in September last year. Very sad, I would like to point out that there is life outside of Leapfrog however there are also a lot of happy and contented children in other Leapfrog nurseries and at the end of the day we all have life choices and if you are really not happy there, then may I suggest you get out, life is too short.
It is a shame that '106 chick' felt so strongly about her job and had to result in taking so much sick leave to help (did your manager know this was the reason?), I am glad you are so happy in your new job and we must all get together soon for a reunion.

All take care and look outside the box!!!!

leapfrog employees - 09-03-07 13:44

by: space

Ive just read the article about Leapfrog in this weeks magazine. Nice to read that good old Leapfrog are managing to come up trumps again!

leapfrog employees - 13-04-07 14:27

by: JoHill

PLEASE READ THIS!!! - Hello, I do not work at a nursery, but am writing as a very upset and concerned parent as my daughter, Bella, goes to Princess Christian Day Nursery in Rotherham and has done since she was 11 months old (now 4 years). I have come to work today so upset for my daughter and desperate to call the childminder that I have arranged to have Bella when she starts school in September to see if she can have her sooner (ASAP, tomorrow if she can) as that nursery is letting my daughter down so badly that she doesn’t want to go there anymore. I never used to have any problems until maybe a year or 18 months ago when everything has gone downhill. Here are just a few of the problems; 1) Understaffing - there is many occasions that 1 member of staff has been in charge of 15+ children ('the other carer's just in the toilet, they say). So I wait for up to 20 minutes and still ONLY ONE CARER! This is against the law. I don’t blame the girls; they are great and just doing their job. They have spoken to me and told me how bad it is and that they want to leave even though they love the children. I’ve been told that a girl in the 2-3's room was crying because she is so overworked. All the girls agree that management is absolute crap. 2) Secondly, last nov/dec (so 6 MONTHS AGO!!), Bella had an external door slam on her thumb and had her nail fall off and still has problems bending it. 6 MONTHS LATER, the doors are still unsafe. We've complained 25+ times, what if it happens again?, and we've been LIED to and FOBBED OFF that when refurbishment happens, its first on the list. Yet a month ago when the refurb should have taken place, the guy 'went on holiday' and so they have re-scheduled this for apparently next month. I would bet every penny ive got that in 3 months it’s still not safe. 3) Lastly and most importantly (there’s lots more than this wrong, but Im just covering the main stuff), for maybe a year now, one of the girls in Bella's room has turned nasty and bullies the other children, particularly Bella (even though they have been friends since babies). Bella has been SPAT at, bitten, pushed, Shoved and scratched VICIOUSLY. Twice this week she has come home with DEEP SCRATCHES (arm and chest). She cries when I take her to nursery and has just started having sleeping trouble. We complain and complain and nothing happens. We have been told that this girl’s parents have had a meeting and that this child is having behavioural therapy. But nothing changes!! My mother (who is very upset) and I have this morning had serious complaints with the nursery manager again, who informed us that they can’t keep the children apart, she won’t do anything and that unless this child constantly causes bodily damage or seriously hurts somebody, then she will not be considered for exclusion. So basically I need to wait until Bella is scratched or bitten to pieces or she gets her eye poked out or hair cut off (oh yes she’s tried to do those already too!) before anything gets done! She also told us that the doors will eventually be sorted. When I asked why they don’t invest in some temporary door stoppers that would cost around £10, she said that they couldn’t afford it!! I pay £130+ a week for Bella to go there! I am so cross and upset at this stupid way and absolute crap management. So tonight after work I am going to do my best to get my precious daughter out of that UNSAFE hellhole (such a shame I have to say this and let her leave on these terms after she’s been going there so long) and get her with a SAFE, CARING, WELL STAFFED AND LEGAL (!) childcare provider before any lasting damage is done. When she leaves, to make others including other parents who’s children are a risk of damage and abuse AWARE, I will be handing them this message, also to the carers (who are lovely and have done no wrong), to the USELESS management to let them know how bad they have failed my daughter, to Offsted, whoever else will hear my story (Im not sure about newspapers, etc.. yet Im still considering that). NOTHING IS CHANGING and it’s not GOOD ENOUGH

Jo Hill

leapfrog employees - 13-04-07 16:25

by: jacqui29

I have just read this and am sitting here with my mouth wide open,this is not "QUALITY CHILDCARE".I think the only way to go is {1}Try your best to get her out straight away and i hope if you can they do not try to charge you for not giving notice.{2}Report your concerns to OFSTED.{3}Speak to Head Office and try and have a meeting with the Area Manager,as you have not got anywhere with the Manager.{4} Tell as many people as you can about your concerns about the nursery,when their occupancy levels drop maybe someone will sit up and take notice.This company are failing children,parent's and their underpaid staff. {5}The local newspaper would love a story like this.{6}Good luck,take care and STAY STRONG DON'T LET THEM WALK ALL OVER YOU.

leapfrog employees - 13-04-07 19:54

by: baby_girl

I completely agree!!!!
Do whatever you can to let everyone know how bad the situation is. Good luck and let us know how you get on with them!

leapfrog employees - 17-04-07 13:18

by: Jane54

"I never used to have any problems until maybe a year or 18 months ago when everything has gone downhill"

So you've allowed your child to remain at this nursery despite all of these problems, JoHill what sort of parent does that make you?

leapfrog employees - 17-04-07 20:00

by: space

I dont know what sort of parent jacui29 is, but I hope that she has given the company-nursery room for thought. From what she has written I guess that she is a caring,loving, devoted parent. As a parent I can understand that you only want he best for your children. WHY WHY WHY are visits put onto the daily routine room boards ?(if ofsted were to visit it would be up on the board? NO- managers would be down at Tesco buying the cleaning materials and hand soap.I could go on and on............. I really do wish that parents understood how this company is really ran.It is very easy to remove a child from a nursey, I can only guess that altough there are many issues on here involving Leapfrog people (staff, stidents,parents) will all hope that it will get better.Altough I no-longer work for the company I hope that everone eventally openes their eyes and see what a bad company LEAPFROG REALLY IS>

leapfrog employees - 17-04-07 20:02

by: space

sorry excuse the spelling mistakes i do get carried away!

leapfrog employees - 17-04-07 21:44

by: Tara4

I have just read Jo Hills post and yes I am sat here with my mouth wide open too, wondering how on earth someone can be so concerned about their childcare provider YET still send their child there. Surely a child's welfare and happiness should come before a job.
If I had serious concerns about my childs nursery care that wasnt being resolved to my satisfaction, then im sorry but they would be out of their immediately.

leapfrog employees - 18-04-07 16:07

by: JoHill

FYI, I am an excellent parent, it’s the thing I do best in life, something I excel in and put all my effort into. The reason Im taking action now instead of sooner is that I’ve been fobbed off with false promises time after time, maybe Im too trusting, and have now taken the decision to lose my faith in them completely. The problems have gradually built up from minor ones, all of a sudden into major ones, hence why I am now taking action and getting her somewhere I consider safe and happy. I do not understand why somebody would try to bring me down for trying to do the right thing and for venting my upset and frustration on a website. I am the first parent at Nursery to have taken action to move my daughter even though all the other parents have these same problems, because we have all been lied to for so long, I can only hope that the other parents will follow suit. I take on board your point that I should have done something sooner, but please do not question my parenting abilities as I can assure you it is something I put 100% into and I am working on making sure that this move is a happy and un stressful one for her.

On a ha