Report leapfrog employees

Original Post

by: Sad Mum

Why is there such a finger-pointing culture at the staff here? The poor girls love the children they care for. They have brought a whole raft of issues to their manager and when nothing was done they sent a letter outlining their concerns to the ops manager and the MD. Head office did send someone to the nursery and immediately addressed a couple of problems such as getting the grass mown and finding a second hand cot to help with the shortfall. What about the promise to give a full explanation of the change to wages? Nothing has come since May. Why did it take an anonymous call to the council to sort out the rotting garbage? Why did it take 2 members of staff to hire a carpet cleaner at their own expense and stay after work before the management offered to pay? Why are they still running out of basics (toilet roll & hand wash)? This is only the tip of the iceburg. These girls are battling daily with inadequate menus & equipment, lack of direction and poorly prepared staff rotas.Who else does "Who Cares" think the staff can go to? They have tried and are falling at every hurdle. No wonder staff morale is so low. As a manager myself I would expect union intervention if I treated my staff so badly. Come on Leapfrog, listen to your staff; they are willing and kind and just want a fair deal.

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