Report confidentiality

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by: Frances

I would have to agree with the response from newsetting. I have been working with staff in a children's centre with many issues such as this. It is very difficult. My concern would be did the child witness the incident between their parents? In any situation it is a cause for concern, whether or not they witnessed the incident it is unfortunately a child protection matter and we would normally report this situation. I would have spoken sensitively to the parent and made them aware that I would have to report this on, even if they asked me to keep a confidence because sometimes you can't make that promise. it is a difficult one and for you a difficult position to be in, but you have a duty of care to the child. As a nursery nurse it should be reported to your manager who will have the skills and knowledge of how to deal with this and be able to support you in managing the situation. A lesson I learnt a few months back was that you can only provide the support for the parent and be there to listen. We had a situation where the parent came to us for help and we did help her, but it was always at the back of our mind that she could decide at any point to change her mind. We had to live with that as it is not for us to judge just to help. My colleague who works in social services, found this difficult, but it was just something we had to resign ourselves to.

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