Firm but fair
19 July 2001
It's essential to a nursery's service that staff are
performing to the standards set. What do you do if they're not? Mary Evans
explains A nursery's reputation sinks or swims...
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Disciplinary matters
19 July 2001
When you issue a new staff member with a written
contract of employment the document should include details of the company's
disciplinary procedures. It is important that all disciplinary matters...
Starting points
19 July 2001
Use these tips as a starting point for developing
excellent customer service in your setting. 1 Find out why your customers use
your service and how you can ensure customer...
Wild about animals
19 July 2001
Hundreds of pre-school children took over their local
zoo as a project on growth grew to wild proportions exploring the early years
curriculum in all possible areas at first hand...
Profession on a lifelong path
19 July 2001
The UK cannot deliver either its economic or social
agenda unless the critical importance of high-quality childcare, early
education and playwork is translated into an unequivocal commitment to address
the...
More training is great, but not in my back yard
19 July 2001
I work as a nursery nurse in a school. Two months ago I
enrolled on an early childhood studies degree course, simply to improve my
skills. Now I feel totally...
Marvellous mess
19 July 2001
We liked the idea of babies getting in a real mess, as
shown in the feature 'A fine mess!' (8 February). We tried this activity with
our charges in the...
Undermined skills
19 July 2001
I have worked as a nursery nurse in the private sector
for 13 years and am worried about the approach being taken to childcare
workers, particularly nursery nurses. We are...
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